Protection
Love
Clarity
Calm
Renewal
AbundanceSupport
Frequently Asked Questions
Clear answers about Aura Oath products, shipping, returns, and the symbolic nature of our ritual goods.
How does the Bundle discount work?
Add 2 intention bracelets to your cart and save 15% automatically, or add 3 or more and save 20%. No code needed. It works with any combination, including multiples of the same bracelet.
Can I use a coupon code with the Bundle discount?
The Bundle price is our best offer and can’t be combined with other discounts.
What’s included with my bracelet?
Every bracelet comes in a gift-ready box with a gift card. Loose crystal-chip products come in their own pouch. If you provide your bare-wrist measurement in cm or inches at checkout, we’ll adjust your bracelet’s bead count for your fit.
How long does shipping take?
Orders ship within 24 hours. Estimated U.S. delivery: 8–12 calendar days after dispatch. Standard U.S. shipping is free and includes tracking. Customs clearance, holidays, and local delivery conditions may affect the estimate. For other destinations, contact [email protected] before ordering.
What does Aura Oath sell?
Aura Oath sells intention bracelets made with crystal beads and packed in a hard gift-ready box. Each bracelet is designed as a tactile reminder for a chosen intention such as Love, Clarity, Protection, Grounding, Renewal, or Abundance.
Are these physical products?
Yes. Aura Oath products are physical bracelets with gift-ready packaging. Digital content may support the shopping experience, but the product you purchase is a tangible item.
How should I choose a bracelet?
Start with the intention that feels most relevant to your current season: Love, Clarity, Protection, Grounding, Renewal, or Abundance. Each intention page explains the focus and links to the matching bracelet.
Do the products promise specific outcomes?
No. Our bracelets are symbolic reminders for reflection, routine, and mindful gifting. They are not designed to promise a specific personal, spiritual, relationship, or money result.
Where do orders ship from?
Our bracelets are hand-strung to order in Yiwu, China, and shipped directly to you with tracking.
How do I track my order?
You can check your shipment on our Track Order page. For help with tracking, email [email protected] with your order number.
What if my item isn’t right for me?
Contact [email protected] within 30 days of delivery with your order number and the item you’d like refunded. We’ll refund the amount you paid for that item to your original payment method. No return or return postage required. See our Shipping & Returns policy for full details.
What if my item arrives damaged or incorrect?
Email us within 30 days of delivery with your order number and a clear photo. Once we verify the issue, you can choose a free replacement or a refund. This also covers a bracelet we made to the wrong size.
How do I contact support?
Email [email protected]. Please include your order number for questions about an existing order.