Shipping & Returns
Shipping & Our Satisfaction Guarantee
We want you to love your stone. If something isn’t right, we’ll make it right.
30-Day Satisfaction Guarantee
If your bracelet doesn’t feel like the right fit — for any reason — contact us within 30 days of delivery. We’ll issue a full refund to your original payment method. No return shipping required.
Simply email support@auraoath.com with your order number and let us know. That’s it.
Damaged, Defective, or Incorrect Items
If your bracelet arrives damaged, defective, or not as described, email support@auraoath.com within 7 days of delivery with a photo of the item. We’ll send a replacement immediately at no cost to you. No return needed.
How Refunds Work
Approved refunds are returned to your original payment method within 5–10 business days. We’ll confirm by email when the refund is processed.
Shipping
All orders ship free with tracking. Orders ship in 24h. Estimated delivery to the United States: 8–12 days after shipment. Estimated delivery to the UK: 5–8 days after shipment.
Questions?
Email support@auraoath.com — we reply within 24 hours.